How to Play

• How do I subscribe?

  You can join the promotion by dialing *120*070# or visit www.unlockyellow.mobi.

• Are these games downloadable?

  No, the service is a FREE to play USSD/WAP based promotion. You can start playing by dialing *120*070# or visit the opt-in page .

• Is the promotion available on all devices?

  Yes, Unlock Yello is accessible on any device with an active MTN SIM. You can play FREE of charge on *120*070# or visit the opt-in page .

• Can I access “Unlock Yello” if I am not an MTN customer?

  No, this service is only for MTN customers.

• Do I have to use my own data to play?

  The Unlock Yello promotion is available on USSD/WAP and does not cost you anything to play. Just dial *120*070# or visit the opt-in page from your device while on MTN.

• Can I use the "Unlock Yello" app without a subscription or for a trial period?

  Yes, "Unlock Yello" gives all MTN customers the opportunity to play and win daily airtime prizes at zero cost. The game is played on zero rated USSD (*120*070#) or on the  www.unlockyellow.mobi site. There is over R3 million in prizes to be won.

• How do I see how many points I have into the daily draws at given time?

  You can check your balance at any time under the "My Profile" section on *120*070# or visit  the profile page once opted in.

• How many trivia questions can I answer each day?

  You can answer 5 FREE questions daily. If you would like to answer more questions and earn more points you can join the VIP level. When joining the VIP level you earn more points per correct answer and can answer 7 more questions.

• What prizes can I win?

  All participants (including free, VIP level and content subscribers) stand a chance to win their share of 324 000 daily airtime and data prizes to the value of R 180 000.00. Winners will be selected randomly from the pool of qualifying entries.

• When will the winners be announced?

  In the case of the daily airtime prizes, winners will be chosen at random throughout the day. These prizes are awarded electronically in real time and winners will receive an SMS notification of the prize. In the case of mobile money prizes these will be awarded after the monthly draws and disbursed to the customers mobile money account.

• How are points allocated?

  Points Event Description	Free to Play Points	VIP Points
  When a user first registers.	500	N/A
  When a user becomes a VIP user.	1000	N/A
  When a user subscribes to a content service.	1000	2000
  When a user answers a question correctly.	100	200
  When a user answers a question incorrectly.	10	20
  When a user is successfully billed.	500	1000

• How are the winners selected?

  Winners are selected by a random draw engine from the list of qualified entrants. Each point that a player has counts as one entry into the draw(s) they qualify for.

• Can I win more than one prize?

  You can win more than once in the daily airtime draws. No restrictions apply to this prize category. You can only win one prize in each of the cash prize categories.

• Where can I view the terms and conditions for the campaign?

  You can view them here .

• How much does it cost to participate?

  Participation in the basic trivia game is free of charge. Subscription to the VIP level costs R3.00/day. Subscription to any of the promoted content services costs either R1.00/day or R3.00/day depending on the service.

• How many content services can I subscribe to?

  You can subscribe to as many of the services as you like.

• Can I opt out / in of receiving messaging from the game?

  Yes, you can manage your messaging preferences under the "My Profile" section in the game by dialing *120*070# or opt-in to manage from here.

• How do I unsubscribe / de-register from the game?

  Customers can manage their subscriptions by dialing *155# or opt-in to manage from here.